Charging your vehicle

Two types of charging points installed

Normal charging point

Normal charging points (3 to 22 kW), which fully charge your battery within two to eight hours (depending on the vehicle). These charging points come with type 2 plugs and domestic plugs.

You will need to use your own cable. There is no cable attached to the charging point.

 

 

Quick chargers

Quick chargers (43/50 kW), the majority of which come with all three standard plugs, can charge 80% of your battery in 30 minutes (depending on the vehicle).

These charging points come with cables attached. No need to use your own cable.

Every charging point has at least one parking space set aside for it. pass pass électrique charging points are compatible with all types of vehicles that contain rechargeable batteries: fully electric vehicles, plug-in hybrid vehicles, electric bikes and scooters (two-wheeled or three-wheeled), etc.

If you need help using a charging point: please call our technical hotline at the number(s) and times shown on the charging point

How to charge your vehicle

If you are a subscriber to pass pass électrique

As a subscriber, you will enjoy a preferential rate and have access to a customer account where you can view your monthly invoices and consumption history.

To charge your vehicle with the pass pass card:

Start charging
  • 1 – Scan your badge and open the charging point…
  • 2 – …then plug the cable into your vehicle
Stop charging
  • 3 – Scan your badge and open the charging point…
  • 4 – …then remove the cable and put it away

If you are an occasional user

If you are not a subscriber to pass pass électrique, you can charge your vehicle via the mobile app and pay for your charging sessions with a bank card (non-subscriber rates apply):

  • Find a charging point
  • View rates for charging points
  • Start and end a charging session
  • View consumption history

 

To charge your vehicle with the pass pass électrique application

Start charging
  • 1 – Select the charging point, then tap “Start charging”
  • 2 – Open the charging point…
  • 3 – …then plug the cable into your vehicle
Stop charging
  • 3 – Select the current charging session and tap “Stop charging”
  • 4 – Open the charging point…
  • 5 – …then remove the cable and put it away